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GREENVILLE, SC - February 10, 2009 - Catalyst Telecom, a sales unit of ScanSource, Inc. {NASDAQ: SCSC}, and value-added distributor of voice, video and data convergence solutions, has realized a significant success rate for its customers that have taken advantage of the company’s voice over IP (VoIP) assessment services prior to implementing VoIP solutions for their end-user customers.

By performing a VoIP assessment, resellers are able to fully plan and test all components of their customers’ solutions – from ensuring all parts meet manufacturers’ requirements and validating quality of service to analyzing metrics and verifying equipment. A VoIP assessment is a reseller’s first line of defense in preventing systematic and quality issues before the solution is installed, reducing project overruns and post-production troubleshooting costs. A majority of assessments are performed remotely, allowing the reseller to set up test agents and gather on-site data, when necessary.

“Our reseller partners are gaining outstanding benefits by offering VoIP solutions to their end-user customers,” said John Black, president, Catalyst Telecom. “From improved customer service to reduced downtime, it’s an investment that can truly be considered an essential component for resellers looking to implement high-quality, successful VoIP solutions for their end-user customers. It really has become a necessity.”

Catalyst Telecom offers three levels of VoIP Assessments to meet a variety of budgets – Simple, Standard and Complete, all of which bring a high level of value and personalized service.

For more information on Catalyst Telecom and its VoIP Assessment offers, please visit

About ScanSource, Inc.
ScanSource, Inc. (NASDAQ: SCSC) is a leading international distributor of specialty technology products, consisting of seven sales units in North America, Latin America and Europe.

ScanSource POS & Barcoding in North America, Latin America and Europe delivers AIDC and POS solutions; Catalyst Telecom in the US, and ScanSource Communications in North America and Europe, provide voice, video and converged communications equipment; and ScanSource Security in North America offers physical security solutions. Founded in 1992, the company ranks #901 on the Fortune 1000. For more information, call the toll-free sales telephone number at 800.944.2432 or visit